Contact Support | 888Starz
Need help with your account, a bet, or a withdrawal? Our support team is here 24/7. Channels: live chat, email, contact form. Live chat is fastest. We aim to reply within a few hours.
Support Channels
| Channel | Availability | Best For |
|---|---|---|
| Live Chat | 24/7 | Quick questions, account issues, bet disputes |
| 24/7 | Detailed queries, documents, complex cases | |
| Contact Form | 24/7 | General enquiries, feedback |
Live chat is in the bottom-right corner of the site when you’re logged in. For email, use the address on the support page. Include your username and a clear description of the issue. For account setup, see Registration. For bonus questions, Bonuses.
Contact FAQ
How do I contact support?
Live chat is available 24/7 from the website—look for the chat icon in the bottom-right corner when you're logged in. You can also email support or use the contact form. Response times vary: live chat is usually fastest, email may take a few hours. Have your username and any relevant details ready.
What can support help with?
Account issues, deposits, withdrawals, verification, bonus questions, bet disputes, and technical problems. For verification, have your documents ready. For bet disputes, include the bet ID and market. The more detail you give, the faster we can help.
Is there a phone number?
We primarily offer live chat and email. These channels let us handle your query efficiently and keep a record. If your case is complex, we may arrange a callback. Check the support page for the full list of contact options.